Frequently Asked Questions
When does the sale start?
Our Black Friday Sale starts on Monday, November 25th and runs through to Monday, December 2nd.
Make sure to mark your calendar and prepare your cart early – stock is limited, and our bestsellers tend to sell out quickly!
What products will be on sale?
Almost everything! During our Black Friday Sale, all products will be discounted except for already discounted bundles and our Taster Packs.
This is your chance to save up to 40% OFF on your favourite Tandem products, so don’t miss out!
Will Super Foods be on sale?
Yes! All of our Super Foods will be included in the Black Friday Sale.
It’s the perfect time to stock up on your pet’s favorites and save up to 40% OFF! Don’t wait – sale ends Monday, December 2nd or while supplies last!
Does Tandem offer FREE shipping?
Yes! We offer FREE shipping on all orders over $65. It’s just one more way to make stocking up on premium pet nutrition even easier during our Black Friday Sale!
Do you offer any product guarantees?
Yes! We stand by the quality of our products with a 100% Happiness Guarantee.
If you or your pet aren’t completely satisfied, we’ll work with you to make it right – because your happiness (and your pet’s!) means everything to us.
How long will it take to dispatch?
We’ll have all hands on deck to get your orders out as quickly as possible!
However, due to the increased volume during our Black Friday Sale, dispatch times may be slightly longer than usual.
Rest assured, we’ll do our best to get your pet’s favourites on their way to you as soon as we can.
Thank you for your patience and understanding!
